Here you'll find our most frequently asked questions about the Agency Portal.
If you are looking for guidance on other topics, please check out related articles.
💬 If you can't find your answer here, please contact your Customer Success Manager or our Support Team via the chat bubble.
FAQ
How do I best implement my design?
In the Portal Settings under "Appearance", you have the option to upload your own logo and favicon, as well as adjust the color and font in the portal to match your design.
What roles and permissions does the Agency Portal offer?
You can select between administrator, editor and viewer access. To learn more about these roles, check out this article.
Can I track multiple jobs in one portal?
Yes, you can add multiple heyflows to your Agency Portal and switch between them in the table view.
Can I see uploaded CVs and resumes in the portal?
Yes, but to do this, you need to adjust your heyflow's settings.
Head to the "Settings" tab in your heyflow.
Go to "Upload".
Enable the "Link access" toggle.
Now you'll be able to access uploaded documents in the Agency Portal!
